Dealerware launched Contactless Contracting in late June 2020. The goal was primarily to help dealerships and their customers maintain social distance and avoid device sharing during the coronavirus pandemic. Contactless Contracting allows dealership employees to send contracts to their customers via text message, and allows customers to sign the contract on their own mobile device.
In addition to safer interactions, we quickly learned from our customers that Contactless Contracting helped them make pickup and delivery services simpler and could create new efficiency in the fixed ops department. We worked hard to make sure Contactless Contracting wasn’t just a workaround, but a real solution. Lightning-quick uptake among our customer base showed us we’d met a real need.
Now, Automotive News reported on the early success of our Contactless Contracting functionality and discussed with a Dealerware customer how the new feature has made a big difference. Click the image below to read the full article in AutoNews’ Fixed Ops Journal.
Dealerware’s Contactless Contracting, Connected Car Services and Toll Services help Audi Mechanicsburg improve valet service and handle more repair orders.
In a series of webinars focused on Dealerware’s new Contactless Contracting feature, we learned from customers how it will improve their operations, and draw some insights about the changes happening in automotive retail.
Watch our recent webinar explaining how Contactless Contracting from Dealerware delivers fast, safe and simple experiences for your customers, with no more need to share devices.