Customer Stories
June 3, 2019

Volkswagen Southtowne Transforms Operations

Until recently, Maddy Leonard, Customer Relations Manager at Volkswagen Southtowne, relied on time-consuming manual tasks to manage the dealership’s courtesy loaner program.
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Customer Stories
May 28, 2019

Audi Cape Cod Recovers 100% of Fuel and Toll Costs

For Rob Wall, Service Manager at Audi of Cape Cod, the lack of a fleet management platform that could support their loaner operation was costing…
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Customer Stories
May 28, 2019

Volkswagen of Saint Augustine Shows Change Can Be Seamless

Moving to a new system or process at a dealership can feel overwhelming. The team at Volkswagen of Saint Augustine, however, showed that with the…
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Customer Stories
April 16, 2019

Volvo Village of Danvers Eliminates Costs and Elevates Customer Experience

The cost of the solution is paid for by the costs they are now recovering and their customers are enjoying an elevated experience.
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Customer Stories
March 7, 2019

Volkswagen Cherry Hill Converts to a Fully Digital Solution

By offering customers a seamless loaner fleet experience that eliminates time waiting in line and completing paperwork, Audi of Wallingford has saved their customers a…
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Article
December 13, 2018

JD Power CSI Study

JD Power study shows Dealerware increases CSI scores for dealers while eliminating millions in costs.
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Customer Stories
October 26, 2018

Audi Pembroke Pines

By offering customers a seamless loaner fleet experience that eliminates time waiting in line and completing paperwork, Audi of Wallingford has saved their customers a…
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Customer Stories
September 12, 2018

Audi Rusnak/Westlake uses Dealerware to create program efficiencies and increase the bottom line.

Prior to the implementation of Dealerware, Audi Rusnak/Westlake’s loaner program relied heavily on paper processes that created inefficencies for employees and increased the amount of…
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Customer Stories
August 24, 2018

Audi Cicero uses Dealerware to recover an unreturned vehicle.

After relying on a mostly paper process for years, the service department at Audi Cicero made the decision to implement Dealerware’s fully digital solution to…
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White Paper
June 29, 2018

Using Data Security to Enhance the Customer Experience

Time and data security are two of the most valuable commodities for today’s always-on consumer.
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