Menu
-
Customer Story: Coggin Ford Jacksonville
Until recently, Al Miller, Service Manager at Coggin Ford in Jacksonville, FL, relied on an external rental car company to provide his customers with alternative transportation while their vehicles were being serviced.Fleet size8vehicles
-
Customer Story: Jaguar Land Rover Chandler
For too long, Jim Deboy, Service Manager at Jaguar Land Rover Chandler, managed the dealership’s courtesy vehicle program using a system that was outdated and lacked the important features he needed to run a successful operation. Now with Dealerware, the dealership is eliminating costs, creating program efficiencies, and elevating the customer experience.Fleet size47vehicles
-
Customer Story: Mercedes-Benz of Manhattan
The service team at Mercedes-Benz of Manhattan continue to run a successful courtesy car operation, despite the challenges created by their previous fleet management system.Average fuel
cost recovery $209per vehicle / month -
Customer Story:
Volkswagen SouthtowneUntil recently, Maddy Leonard, Customer Relations Manager at Volkswagen Southtowne, relied on time-consuming manual tasks to manage the dealership’s courtesy loaner program.Average fuel
cost recovery 100%per vehicle / month -
Customer Story:
Audi Cape CodFor Rob Wall, Service Manager at Audi of Cape Cod, the lack of a fleet management platform that could support their loaner operation was costing them time and money.Fleet size20vehicles
-
Customer Story:
Volkswagen of Saint AugustineMoving to a new system or process at a dealership can feel overwhelming. The team at Volkswagen of Saint Augustine, however, showed that with the right partner, change can be simple and seamless.Fleet size15vehicles
-
Customer Story:
Volvo Village of DanversThe cost of the solution is paid for by the costs they are now recovering and their customers are enjoying an elevated experience.Fleet size15vehicles
-
Customer Story:
Cherry Hill VolkswagenWith Dealerware’s fully digital, fully mobile solution, Bill and his team were able to eliminate the paperwork, reduce the contract and credentialing process down to just minutesFleet size25vehicles
-
Customer Story:
Audi Pembroke PinesSince using Dealerware, Audi Pembroke Pines is now able to get a customer into a loaner vehicle three times faster and is automatically recovering fuel costs.Fleet size69vehicles
-
Customer Story:
Audi Rusnak/WestlakePrior to the implementation of Dealerware, Audi Rusnak/Westlake’s loaner program relied heavily on paper processes that created inefficencies for employees and increased the amount of time customers spent in the loaner contract process.Total fuel
cost recovery $4Kover 7 month period -
Customer Story:
Audi CiceroAfter relying on a mostly paper process for years, the service department at Audi Cicero made the decision to implement Dealerware’s fully digital solution to manage their entire loaner fleet operation.Fleet size19vehicles
-
Customer Story:
Jaguar Land Rover AustinJaguar Land Rover Austin implemented the Dealerware solution in January of 2018 and have since transformed their fleet operation and are delighting customer in entirely new ways. Mobile Contracts Dealership location TX Austin, Texas fleet size 76 vehicles Jaguar Land Rover Austin implemented the Dealerware solution in January of 2018 and have since experienced […]Fleet size76vehicles
-
Customer Story:
Audi of WallingfordBy offering customers a seamless loaner fleet experience that eliminates time waiting in line and completing paperwork, Audi of Wallingford has saved their customers a total of 21,000 minutes, dramatically increasing their customer’s experience.Fleet size29vehicles
-
Customer Story:
Audi GrapevineTolls were a major source of friction for Audi Grapevine and with over 1,000 tolls a month to manage, that friction meant throwing good money after bad. The choice was either to not manage the process and eat the cost, or allocate valuable employee resources toward the tedious process of trying to connect contracts to tolls for payment.Fleet size78vehicles
-
McDonald Auto Group Implements Fully Digital Process and Saves
Like most dealerships, loaner management is one of McDonald Automotive Group’s greatest expenses on their dealerships’ P&L. Leadership recognized the need to manage the rising costs of personnel required to manage the growing loaner operation while delivering exceptional customer service.Total
savings$304kper year
