Fleet Management, Evolved.

Dealerware is modern fleet management for the modern retailer, making us the perfect partner for your success. As the exclusive fleet management vendor for Genesis retailers, the Dealerware team looks forward to helping you increase efficiency on your lot, recover costs and elevate customer experiences.

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Transform the way you connect with customers

Dealerware + J.D. Power Research White Paper

In this white paper based on J.D. Power research, we share data-based strategies for improving CSI scores.

Loaner Management Playbook

Learn the benefits of software-based fleet management, and how tools like Dealerware give you more visibility and control over fleet performance.

Insights to Action Playbook

This all-new resource educates you on extracting performance insights from and optimizing your courtesy loaner or rental programs.

Learn more about the platform

Drive your business with Dealerware

Eliminate costs

Automatically identify and recover costs like fuel, tolls, and damage while providing transparency to the customer.

cost savings

^$70

per vehicle / month

Elevate the experience

One-minute, truly contact-free contracting makes great customer service safe and easy. Plus, offer modern pickup and delivery and other out-of-dealership services with no integrations required.

customer
satisfaction index

⁺ 27

point increase
supported by JD Power

Create efficiencies

Automated fleet performance reporting streamlines management by providing visibility into utilization, staff performance and other KPIs.

25^%

increased
vehicle utilization

Generate revenue

Customize rental programs with Dealerware’s Vehicle Groups feature. Assign car classes, set rate tiers, add mileage charges, and automatically apply taxes & fees.

customer success

The power
of partnership

At Dealerware, we take Customer Success seriously. We’ve built a 5-step program that accelerates your time to value with tested processes, dedicated people, and scalable technology.

training satisfaction

98^%

average response time

24^Min

Yes, that’s right — minutes!

Dealerware’s implementation process and support team experience have been seamless with quick time to resolution. Additionally, we have really enjoyed our engagement with the account management team. Their ability to allow guests to sign loaner agreement on their own device has been a game-changer through the COVID-19 pandemic.

Monika Slezak

Service Manager, Lexus of Stevens Creek

Pickup & Delivery with RedCap

RedCap provides the necessary software to enable seamless order details, assignment, dispatching, tracking, and management oversight of on-demand drivers to retail automotive customers, enabling out-of-dealership experiences like pickup and delivery.

With our new RedCap integration, dealers can streamline and optimize the pickup and delivery process, integrating Modern Loaner Management, Out-of-Store Experiences, and Vehicle Logistics.