INSPIRE 2026 — On Demand
Missed a session or want to revisit the highlights? Explore keynotes, fireside chats, and panels from INSPIRE 2026 — on your time.
Matt Carpenter — CEO, Dealerware
Dealerware CEO Matt Carpenter explores one of the automotive industry's biggest challenges: customer loyalty and retention. As dealerships face increasing competition, changing consumer expectations, and declining service retention, this keynote examines how mobility, connected operations, and flexible customer experiences can help retailers strengthen long-term loyalty.
Sessions
Vision-setting talks from leadership on the future of dealership operations.
Matt Carpenter — CEO, Dealerware
Dealerware CEO Matt Carpenter explores one of the automotive industry's biggest challenges: customer loyalty and retention. As dealerships face increasing competition, changing consumer expectations, and declining service retention, this keynote examines how mobility, connected operations, and flexible customer experiences can help retailers strengthen long-term loyalty.
Cuyler Owens — CEO, Widewail
Cuyler Owens shares how customer reviews and operational data reveal friction points impacting dealership loyalty.
Brian Reynolds — Global VP, Embedded, ThoughtSpot
Brian Reynolds explores how AI, agentic analytics, and unified dealership data will reshape dealership operations over the next decade.
Sessions
Candid conversations with industry leaders on what's shaping mobility today.
Steve Greenfield — Founder & CEO, Automotive Ventures
Matt Carpenter — CEO, Dealerware
Steve Greenfield and Matt Carpenter discuss the trends shaping the future of automotive retail and mobility.
Matt Carpenter — CEO, Dealerware
Ron Frey — Automotive Strategist & Dealerware Board Member
Matt Carpenter and Ron Frey explore the future of dealership operations, loyalty, and connected technology.
Sessions
Multi-perspective discussions on the trends defining the road ahead.
Moderator: Christina Killion — Dealerware
Nick Mottas — CEO, HopDrive
Dan Dionne — VP of Sales, RockED
Matt Bateman — VP of Partnerships, myKaarma
Aaron Osborne — Enterprise Lead, Data Services, Ford Pro
Industry leaders discuss how connected platforms improve dealership workflows, communication, and customer experience.
Moderator: Christina Killion — Dealerware
Brad Kornmann — Sr. Manager, Sales Planning, Nissan
Vivek Malipatil — CPO & Co-founder, Motorq
Susan Gutierrez — RT Program Manager, Toyota
David Neace — National Manager, CPO Sales & ICV, INFINITI
OEM and technology leaders share how connected data systems drive visibility and smarter dealership decisions.
Sessions
Sales to Service Flywheel — follow Sammie through dealership mobility experiences that build loyalty, trust, and long-term retention.
After a last-minute scheduling change, Sammie uses pickup & delivery and experiences an EV loaner during service, creating a seamless and convenient dealership experience.
After discovering her dealership offers rentals, Sammie books the same EV online for a weekend getaway through a transparent, fully digital rental experience.
Using Dealerware insights and reporting tools, the dealership identifies the right moment to convert Sammie's EV loaner into a CPO vehicle sale.
Sessions
Real-world dealership stories showcasing how mobility and rental programs are driving loyalty, convenience, and operational success.
Toyota South Austin shares how dealership rental operations create convenience for customers while supporting loyalty and operational growth.
Paragon Honda discusses how mobility and rental programs help strengthen customer retention and modernize the dealership experience.
