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Articles
Recap | INSPIRE Session 4: Building Predictive Services
In the final 2021 INSPIRE Session, leaders from Dealerware, Treasure Data, WePredict and Uptake discussed the power of predictive data

Research
Modernizing Service Experiences
In 2019, Dealerware commissioned J.D. Power to survey U.S. car owners on their preferences in interactions with dealership service departments. Their responses offer dealerships and dealer groups a guide to enhancing service department workflows in order to increase CSI scores, generate more profit and build customer loyalty.