Dealerware launched Contactless Contracting in late June 2020. The goal was primarily to help dealerships and their customers maintain social distance and avoid device sharing during the coronavirus pandemic. Contactless Contracting allows dealership employees to send contracts to their customers via text message, and allows customers to sign the contract on their own mobile device.
In addition to safer interactions, we quickly learned from our customers that Contactless Contracting helped them make pickup and delivery services simpler and could create new efficiency in the fixed ops department. We worked hard to make sure Contactless Contracting wasn’t just a workaround, but a real solution. Lightning-quick uptake among our customer base showed us we’d met a real need.
Now, Automotive News reported on the early success of our Contactless Contracting functionality and discussed with a Dealerware customer how the new feature has made a big difference. Click the image below to read the full article in AutoNews’ Fixed Ops Journal.
For more information about Contactless Contracting with Dealerware, visit our support page here.
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