Resources

Discover more about how dealerships use Dealerware to find success.

Customer Story
October 26, 2018

Audi Pembroke Pines

By offering customers a seamless loaner fleet experience that eliminates time waiting in line and completing paperwork, Audi of Wallingford has saved their customers a…
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automotive news dealerware fixed ops forum 2018
News
September 30, 2018

Automotive News Future of Service Loaners Panel with Dealerware

At the Automotive News Fixed Ops Forum on August 8th, Dealerware's GM, Russ Lemmer, spoke on a panel about the future of service loaners.Speakers: Russ…
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Customer Story
September 12, 2018

Audi Rusnak/Westlake uses Dealerware to create program efficiencies and increase the bottom line.

Prior to the implementation of Dealerware, Audi Rusnak/Westlake’s loaner program relied heavily on paper processes that created inefficencies for employees and increased the amount of…
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Customer Story
August 24, 2018

Audi Cicero uses Dealerware to recover an unreturned vehicle.

After relying on a mostly paper process for years, the service department at Audi Cicero made the decision to implement Dealerware’s fully digital solution to…
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automotive news dealerware fixed ops forum 2018
News
August 23, 2018

Dealerware Presentation at Automotive News’ Fixed Ops Journal Forum 2018

At the Automotive News Fixed Ops Forum on August 8th, Dealerware's GM, Russ Lemmer, presented to the audience a vision of the future of mobility.…
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jaguar land rover retail conference 2018 dealerware
Article
July 2, 2018

What You Missed: Jaguar Land Rover Retailer Conference 2018

Whether you were unable to attend the event or simply didn’t have enough time to experience all of what the show had to offer (and…
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White Paper
June 29, 2018

Using Data Security to Enhance the Customer Experience

Time and data security are two of the most valuable commodities for today’s always-on consumer.
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Customer Story
June 28, 2018

Customer Story: Jaguar Land Rover Austin

Jaguar Land Rover Austin implemented the Dealerware solution in January of 2018 and have since experienced a number of benefits using the software to manage…
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Article
June 22, 2018

Adding a Personal Touch with Technology

Technology can go a long way towards improving the customer experience, but 82% of consumers in the US still prefer human interaction. Even as technology…
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Customer Story
June 22, 2018

Hennessy Auto Group Reduces Expenses by 20%

Hennessy doubled their fleet size with the move away from a third party operator and still managed to cut expenses by 20% through added efficiencies…
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Article
June 18, 2018

Dealerware Updates [2018 YTD]

Now that we are nearly halfway through 2018, let's take a moment to recap and celebrate the Dealerware features and enhancements released this year. Data…
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Customer Story
May 18, 2018

Audi Wallingford Saves Six Months of Employee Hours

By offering customers a seamless loaner fleet experience that eliminates time waiting in line and completing paperwork, Audi of Wallingford has saved their customers a…
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Playbook
April 19, 2018

The Loaner Fleet Playbook

This comprehensive guide provides the blueprint for service departments to streamline business processes, standardize daily tasks, and improve customer satisfaction.
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Customer Story
April 18, 2018

Audi Grapevine Automates Toll Recovery and Saves Thousands

Tolls were a major source of friction for Audi Grapevine and with over 1,000 tolls a month to manage, that friction meant throwing good money…
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Customer Story
April 18, 2018

McDonald Auto Group Implements Fully Digital Process and Saves

Like most dealerships, loaner management is one of McDonald Automotive Group’s greatest expenses on their dealerships’ P&L. Leadership recognized the need to manage the rising…
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Customer Story
April 18, 2018

Audi of Wallingford Improved Efficiencies and Increased Customer Satisfaction

After implementing the Dealerware solution, Audi of Wallingford saved their customer 21,000 minutes and their employees 482 hours over a six month period.
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News
April 18, 2018

Dealerware Achieves Full Compatibility with Jaguar Land Rover Vehicles

Dealerware is the first fully compatible OBD2 device capable of integrating with the Jaguar Land Rover vehicle platform across all makes and models. After working…
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