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Guide to Retail Automotive in the New Normal
Dealerships need to adjust to new customer expectations and expand beyond the lot. In this guide, learn to deploy out-of-dealership experiences. ... -
Dealerware selected by Jaguar Land Rover Canada as the preferred connected car platform for their courtesy vehicle program
Dealerware, the leading connected car platform, was selected as Jaguar Land Rover Canada's preferred connected car platform for courtesy vehicle progr... -
Virtual onboarding: how Dealerware gets you set up to succeed, fast.
Changing fleet management software shouldn't slow dealerships down. In this article, read how Dealerware handles setup virtually, saving new customers... -
OEM Playbook: Courtesy Vehicle Program Launches
The Dealerware Playbook for OEM Courtesy Vehicle Program Launches. Learn how to effectively plan, launch and encourage retailer adoption of new progra... -
A great time for fleet experiments
Dealerships everywhere are adjusting to new customer expectations. Experimenting with new fleet use cases may help them weather the storm more comfort... -
How Dealerships are Supporting Communities
Auto dealers have always been committed to their neighbors. Today, they're stepping up to help first responders and frontline workers in challenging t... -
Customer Highlight: Keeping Business Moving Amid a Pandemic
How Dealerware is helping Jaguar Land Rover Englewood in New Jersey deliver great customer experiences outside the dealership....Fleet size 38vehicles
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Delivering Fleet Flexibility at Fox Valley Auto Group
Dealerware delivered on promised savings for toll, fuel and damage costs, then helped Fox Valley Auto Group succeed with a new plan to use their fleet...Fleet size 43vehicles
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Loaner Fleet Management Playbook
In this Dealerware playbook learn fleet management strategies you can put into action today, plus how Dealerware drives profitability.... -
What we’re learning about Pickup & Delivery
During our recent webinars on pickup & delivery best practices, we asked our auto industry audiences about demand for the service. Here's what we lear... -
Bigger than us.
Dealerships are stepping up for their communities in times of uncertainty. Read how Dealerware helped one customer deliver peace of mind and some much... -
How to provide Pickup & Delivery using Dealerware [Webinar]
Watch our webinar guide to launching pickup & delivery services at your dealership. Learn how to set up devices, employees and vehicles for out-of-dea... -
Modernizing Service Experiences
In 2019, Dealerware commissioned J.D. Power to survey U.S. car owners on their preferences in interactions with dealership service departments. Their ... -
Power Pickup and Delivery with Dealerware
A how-to guide on taking service operations to your customer’s driveway.... -
Adjusting Dealership Operations in Response to COVID-19
Like many businesses across the US and around the world, Dealerware is watching the spread of COVID-19 closely and thinking daily about the impact tha... -
What You Missed: Jaguar Land Rover Retailer Conference 2020
Whether you were unable to attend the event or simply didn’t have enough time to experience all of what the show had to offer (and there was A LOT),... -
Dealerware Completes Certification in Reynolds Certified Interface Program to Further Deliver End-to-End Digital Fleet Management Solutions that Drive Dealer Profitability
With the right digital tools and processes, loaner fleet operations can provide the most significant source of customer satisfaction and profitability... -
Dealerware is Officially Jaguar Land Rover’ North America’s Preferred Courtesy Vehicle Program Vendor
AUSTIN, Texas, Oct. 8, 2019 – Dealerware announces its selection by Jaguar Land Rover North America as the preferred fleet management softw... -
Arrowhead Group Names Dealerware an Official Partner
AUSTIN, TX August 14, 2019 – Today, Arrowhead Group announced their official partnership with Dealerware, a modern fleet management platform, as... -
Dealerware is now a PDP Approved Vendor
AUSTIN, TX August 7, 2019 – Dealerware has become an approved vendor of PDP Group, a subsidiary of The Amynta Group. Dealerware offers a connect... -
Launching a courtesy loaner program with Dealerware
How Coggins Ford of Jacksonville, Florida used Dealerware to streamline their new courtesy loaner program, reduce customer wait times and set a positi...Fleet size8vehicles
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Turning Fleet Costs into Profits with Dealerware
How Jaguar Land Rover Chandler uses fleet performance metrics and mobile contracts for more efficient service loaner operations. ...Fleet size47vehicles
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Goodbye paper! Modernizing fleet management at Mercedes of Manhattan
How Dealerware helped Mercedes of Manhattan slash customer wait times from 2 to 20 minutes and recover hundreds of dollars from each vehicle, every mo...Average fuel
cost recovery $209per vehicle / month -
Guidepoint and Dealerware Announce Exclusive Partnership
Automotive dealerships throughout North America will be able to maximize the profitability and efficiency of their loaner fleet programs thanks to a n... -
Dealerware Increases CSI By 27 points According To J.D. Power
JD Power study shows Dealerware increases CSI scores for dealers while eliminating millions in costs.... -
JD Power SSI Study 2018: What You Need To Know
Recently, JD Power published their 2018 SSI study, an annual report measuring customer satisfaction during the dealership sales experience. The resul... -
Customer Story:
Volkswagen SouthtowneUntil recently, Maddy Leonard, Customer Relations Manager at Volkswagen Southtowne, relied on time-consuming manual tasks to manage the dealership’s...Average fuel
cost recovery 100%per vehicle / month -
Better data, better vendor, better operations for Audi of Cape Cod
Frustrations with an unreliable vendor pushed Audi of Cape Cod to upgrade to Dealerware, move past paper contracts and start recovering fuel, toll and...Fleet size20vehicles
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How to Modernize Loaner Fleet Management in a Day
Why Volkswagen of St. Augustine ditched whiteboards, paper and carbon copies for mobile contracts and a connected fleet that helps them recover fuel c...Fuel recovered100%per vehicle / month
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More secure service experiences at Volvo Village of Danvers
How Volvo Village of Danvers adopted more secure data handling processes while changing their courtesy loaner fleet from a cost center to a profit cen...Fleet size15vehicles
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How VW Cherry Hill recoups tolls (and late fees) from the interstate next door
How Dealerware helped Cherry Hill Volkswagen move from paper to digital reporting, unlock new profit opportunities and grow (double) their courtesy lo...Fleet size25vehicles
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Customer Story:
Audi Pembroke PinesSince using Dealerware, Audi Pembroke Pines is now able to get a customer into a loaner vehicle three times faster and is automatically recovering fue...Fleet size69vehicles
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Automotive News Future of Service Loaners Panel with Dealerware
At the Automotive News Fixed Ops Forum on August 8th, Dealerware's GM, Russ Lemmer, spoke on a panel about the future of service loaners.... -
Dealerware Presentation at Automotive News’ Fixed Ops Journal Forum 2018
At the Automotive News Fixed Ops Forum on August 8th, Dealerware's GM, Russ Lemmer, presented to the audience a vision of the future of mobility.... -
What You Missed: Jaguar Land Rover Retailer Conference 2018
Whether you were unable to attend the event or simply didn’t have enough time to experience all of what the show had to offer (and there was A LOT),... -
Customer Story:
Audi Rusnak/WestlakePrior to the implementation of Dealerware, Audi Rusnak/Westlake’s loaner program relied heavily on paper processes that created inefficencies for em...Total fuel
cost recovery $4Kover 7 month period -
Customer Story:
Audi CiceroAfter relying on a mostly paper process for years, the service department at Audi Cicero made the decision to implement Dealerware’s fully digital s...Fleet size19vehicles
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Customer Story:
Jaguar Land Rover AustinJaguar Land Rover Austin implemented the Dealerware solution in January of 2018 and have since transformed their fleet operation and are delighting cu...Fleet size76vehicles
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500 extra man-hours renew a focus on profits, not paper contracts
How Dealerware Connected Car Services help Audi of Wallingford keep track of their courtesy fleet, reduce maintenance time and get customers in cars f...Fleet size29vehicles
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Customer Story:
Audi GrapevineTolls were a major source of friction for Audi Grapevine and with over 1,000 tolls a month to manage, that friction meant throwing good money after ba...Fleet size78vehicles
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McDonald Auto Group Implements Fully Digital Process and Saves
Like most dealerships, loaner management is one of McDonald Automotive Group’s greatest expenses on their dealerships’ P&L. Leadership recognized ...Total
savings$304kper year -
Dealerware Updates [2018 YTD]
Now that we are nearly halfway through 2018, let’s take a moment to recap and celebrate the Dealerware features and enhancements released this y...
