Loaner Fleet Management
Make loaners work harder for your business
Dealerware is the central platform for the connected retail fleet. We’re here to help you connect, accelerate and transform your courtesy loaner program.
Here’s a loaner fleet management solution just for you
Your answers
Dealers like you see
Loaner fleet management
Experience with software
0-20 fleet vehicles
Located in USA
Dealers like you see
Avg Cost Recoveryper vehicle / month
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$70
|
Utilizationper month
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+25%
|
Customer Satisfaction Indexincrease supported by JD Power
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+27pt
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Avg Cost Recovery
Utilization
Customer Satisfaction Index
by JD Power
Unlock all your fleet can do
If you’re managing a courtesy loaner vehicle program from a filing cabinet, your fleet isn’t working as hard as it could to boost your fixed ops volume and build loyalty with your customers.
Dealerware gives you complete control over your fleet from a single dashboard, plus powerful insights about program performance, automated cost recovery and the fastest contracting tool on the market.
Do more than manage your fleet, maximize it
Dealerware is the reliable, fast and easy-to-use platform you need to maximize your fleet’s impact. We centralize and simplify the tools and data you need to set a strategy and succeed, and our mobile contracting tools empower your team to deliver a great experience, faster.
With a best-in-class support team that helps you learn the platform and dig deeper into performance data, plus powerful reporting and customization options, Dealerware is a new breed of dealership software that’s powering the future of fleet management.
Bulletproof contracts, fast
Your customers want speed and simplicity. Dealerware’s mobile contracting tools are the fastest, most user-friendly on the market, and every part of the loaner experience – from credentials to payments – is handled on mobile devices.
Dealerware is the only fleet management platform that’s PCI Compliant on mobile and web.
Automated contracts approved by all major fleet insurers keep your fleet covered.
Same fleet, more volume
Your fleet is meant to bring you more business. Dealerware helps you handle more contracts, get cars back sooner and widen your service area. Plus, a modern, mobile experience means your customers want to come back.
Track vehicles on your lot and optimize turnaround times to serve more customers, faster.
Ensure vehicle availability with Dealerware reservations, and track overdue contracts to prevent lazy loaner returns.
Native pickup and delivery features mean Dealerware helps you move more and earn more.
vehicle utilization
Connected, protected
You need confidence that your vehicles are contracted and used correctly. Automated alerts and GPS features in Dealerware keep your business and your fleet protected.
We don’t just help recover costs, we prevent loss, too. GPS features protect against theft or unreported accidents.
More ways to move your customers
Your business can do more than service and sales. Dealerware provides simple tools to create new fleet services and customize pricing, so you can capitalize on new demand for flexible transportation.
Do more with your fleet. Deliver at-home or extended test drives, premium loaner experiences and more.
Keep customers coming back to your dealership with rental options or lease bridges.
Making no-cost loaners a reality
Your loaner program doesn’t need to be expensive. Dealerware significantly reduces your costs and can even help you pull in revenue from your courtesy fleet.
Simple mobile agreements improve customer experiences and do more to protect your fleet.
Get paid, anywhere. Dealerware is the only fleet management app that’s PCI compliant on mobile and web.
We’ll take on your tolls
Time-saving automation built with tolling agencies catches every toll paid under contract, then charges them right back to your customer.
No more searching, no more calling, no more lists of plate numbers, and no more wasted hours. We’ll save a whole day’s work each month with Toll Recovery.
Real people, ready in minutes
Your program needs are unique. And having the right partners, ready in minutes, to help get it off the ground is critical. Our customer success team are fleet experts who can solve your problems and even give you tactical advice.
Your old vendor doesn’t pick up the phone when their app isn’t working. Dealerware is different. Our customer success team are fleet experts who can solve your problems and even give you tactical advice.
Your problems solved. 98% of support requests are resolved in less than 24 hours.
Learn, improve and grow with Dealerware’s self-paced training and searchable support library.
Anthony Christiano
Fixed Operations Manager, Mercedes-Benz Manhattan
per vehicle / month
Earn more per car
Keep tabs on average contract length, utilization, costs recovered and more with real-time data right on Dealerware’s main dashboard.
Track how each contract contributes to your bottom line with Dealerware’s robust reporting tools and searchable, sortable database of all your customers, contracts, vehicles and employees.
Never leave costs unrecovered. Dealerware shows you when and why a customer charge was delayed so you can follow up and settle up.
More on Loaner Fleet Management
Goodbye paper! Modernizing fleet management at Mercedes of Manhattan
How Dealerware helped Mercedes of Manhattan slash customer wait times from 2 to 20 minutes and recover hundreds of dollars from each vehicle, every month.
Loaner Fleet Management Playbook
Courtesy loaner fleets are powerful pieces of a great customer service experience. In this playbook we’ve compiled best practices for modern fleet management that you can put into action at your dealership today. Also inside, find how tools like Dealerware give dealerships actionable insights that can help simplify fleet management, drive profitability and give your dealership a competitive advantage.
OEM Playbook: Courtesy Vehicle Program Launches
Modernizing fleet mobility programs across a retail network doesn’t need to be daunting. This Playbook identifies the challenges inherent in large-scale program upgrades and provides strategic recommendations to help any OEM effectively plan for and successfully launch a new courtesy loaner, vehicle rental or other mobility program.
Virtual onboarding: how Dealerware gets you set up to succeed, fast.
Changing fleet management software shouldn’t slow dealerships down. In this article, read how Dealerware handles setup virtually, saving new customers time.
Dealerware Support: how we help you get the most from Dealerware
The Dealerware support team isn’t your average call center or helpdesk. They’re the product and strategic experts that help Dealerware customers succeed.
Reducing Anxiety Around Rental Management
When Gladys Pacheco took over rental operations at AutoNation Toyota Gulf Freeway, Dealerware made contracts, fleet management & cost recovery simple.
