Today’s cars are full of communications equipment and 100 million lines of programming code that return up to 25 gigabytes of data every hour, accor...

You may think you’re saving money by not having a loaner or rental fleet. But you may be driving customers towards another dealer? ...

GM's Cruise, the first driverless ride-hailing service in a major city, will show how EVs perform in real-world fleet services....

Keeping great talent is a big challenge for dealerships. In this post, learn management strategies to help your team and your business grow.....

Competition for customer dollars is stronger than ever. Learn to build loyalty and retain customers by improving dealership communication....

Austin, Texas is a city at the center of transformation. In the first week of April, 2022, we brought together about 100 of our partners and peers at ...

Two key indicators to look at when analyzing the performance of your fleet are cost recovery and utilization. The Dealerware platform is filled with f...

After two long years, it was great to be back in-person with the rest of the automotive retail industry for NADA 2022. We enjoyed meeting with partner...

Well-managed loaner fleets can impact the Service Department experience and customer satisfaction with a dealership. That can translate to future sale...

In your dealership's efforts to provide a premium customer experience, opportunities that emerging technologies create must be anticipated....

In this guide, learn research-backed strategies for reorganizing and monetizing your courtesy loaner or test drive fleets in new ways. ...

The service staff at your dealership is the cornerstone of fleet operations and overall service department performance. They hold every part of t...

In the final 2021 INSPIRE Session, leaders from Dealerware, Treasure Data, WePredict and Uptake discussed the power of predictive data...

At Dealerware, we believe in the power of partnerships. Our new features and changes across the platform in 2021 exemplified just that....

Dealerware's cost recovery makes loaner and rental fleets better. but unsettled balances diminish results. Learn to recover more in this blog...

With consumer confidence in travel on the rise, this holiday season travel volume is expected to surge to nearly pre-pandemic days.  Much of that tra...

Dealerware CEO Matt Carpenter recently joined other automotive industry experts to discuss a changing market during Reuters Automotive Summit ...

The automotive industry is undoubtedly among the most affected by the Covid-19 pandemic. 2020 brought a lot of uncertainty, but as people get back on ...

In 2021, Dealerware's Design team helped the entire organization view UX debt and accessibility as critical categories of development work. ...

In 2016, Dealerware burst into the automotive industry with tools that reduced costs, elevated customer experiences and eliminated anxiety at auto dea...

In a recent webinar presented on Automotive News, representatives from Amazon Web Services and software engineering firm Luxoft spoke about the digita...

In Dealerware's third INSPIRE Session, panelists from CDK Global, Spotify, Checkr and Dealerware discussed integration & partnership strategy....

Looking back a year ago, there were fears in the automotive and transportation industries that we may never fully recover from the pandemic. But as bu...

Results of a survey of nearly 10,000 service managers show how rapidly digital transformation has changed fixed ops departments. ...

In the August edition of Automotive News’ Fixed Ops Journal, Dealerware spoke with reporter Jim Henry about the ways inventory shortages are putting...

Salesforce recently sponsored a webinar on AutoNews about becoming a data-driven organization, and we wanted to apply their lessons more specifically ...

If you are a dealer or dealer group in a state with toll roads, like Florida or New York, you’re well aware of how much money and time can go into t...

In mid-July, we hosted a webinar to help Dealerware users review and better understand all the cost recovery tools available to them through the platf...

Dealerships for mass-market automotive brands often don't provide loaner vehicles to customers. Here's why it's a missed opportunity....

As the automotive industry is progressively evolving into a digitized market, holding collaborations of like-minded individuals to share thoughts and ...

You may think that fleet management solutions like those offered by Dealerware are important only to big dealer groups with hundreds of cars in their ...

Dealerships are centerpieces in their communities. In this post, we share some of our favorite stories of dealers' good deeds in the last year...

The sharing economy has witnessed massive shifts over the last year, leaving a lasting preference for consumers to temporarily own a shared space. Fro...

Make sure your dealership is getting loaners and rentals back on time to avoid hassle and keep fleet utilization high....

An update on how the Dealerware team is living our vision of a more connected world through Diversity, Equity and Inclusion initiatives....

As an automotive dealer, building great customer relationships is crucial to keeping CSI scores, high, building trust with your customers and making t...

With connected car technology from Dealerware, service departments at dealerships are able to access data that can help to understand exactly how each...

We're sharing our Pride Month celebration plans to inspire others to take steps to celebrate members of LGBTQIA+ communities....

Keeping a close watch on the financial performance of your fleet is easy with Dealerware's reporting tools. Read tips from our team here....

In this guide, learn research-backed strategies for reorganizing and monetizing your courtesy loaner or test drive fleets in new ways. ...

Advice from Dealerware's Customer Success team on the reports dealerships should look at every day, week and month to improve utilization....

Dealerware can improve CSI scores, find out how right here!...

Dealerware launched three new features in an Office Hours webinar and polled dealerships on how they'd use these tools. In this blog, we dig into the ...

In the first of a series of panel discussions hosted by Dealerware, retail and automotive experts discussed changing consumer expectations....

Don't send used inventory to auction too soon! Rather than risking a loss at auction, we think used vehicles can generate revenue as part of your flee...

This year saw rapid innovation in automotive retail. Consumers now have more choice and transparency, and self-guided sales present dealers an opportu...

A new partnership between Dealerware and RedCap provides dealerships with a simple solution to loaner pickup and delivery that will boost CSI scores....

We polled Dealerware users to see how they would use our new Vehicle Groups & Pricing features at their dealerships....

At MOVE America in September, Dealerware joined auto industry experts to discuss the future of automotive retail & tech at the dealership....

In this guide, learn research-backed strategies for reorganizing and monetizing your courtesy loaner or test drive fleets in new ways. ...

Learn more about the ways Dealerware automates cost recovery, plus how Dealerware can make fixed ops more efficient while elevating the customer exper...

Dealerware's new partnership with MDL autoMation helps dealerships deliver faster, more personalized experiences that inspire customer loyalty. ...

Dealerware Contactless Contracting helps dealers and customers keep social distance while signing loaner contracts. Automotive News reports on early s...

In Ward's Auto, Dealerware President Russell Lemmer shares advice on the best way to recover costs from your loaner fleet - and where to avoid pitfall...

Dealerware President Russ Lemmer talked to Automotive News about ways automotive retail is changing. In this blog we expand on his comments from AutoN...

While late Q2 results delivered a glimmer of hope for the auto industry, dealerships are still doubling down on cost-cutting measures to weather uncer...

In a series of webinars focused on Dealerware's new Contactless Contracting feature, we learned from customers how it will improve their operations, a...

Watch our recent webinar explaining how Contactless Contracting from Dealerware delivers fast, safe and simple experiences for your customers, with no...

Where other vendors require clunky workarounds, Dealerware Contactless Contracting allows automotive retailers to send contracts via text message for ...

The Dealerware support team isn't your average call center or helpdesk. They're the product and strategic experts that help Dealerware customers succe...

Dealerships need to adjust to new customer expectations and expand beyond the lot. In this guide, learn to deploy out-of-dealership experiences. ...

Changing fleet management software shouldn't slow dealerships down. In this article, read how Dealerware handles setup virtually, saving new customers...

The Dealerware Playbook for OEM Courtesy Vehicle Program Launches. Learn how to effectively plan, launch and encourage retailer adoption of new progra...

Dealerships everywhere are adjusting to new customer expectations. Experimenting with new fleet use cases may help them weather the storm more comfort...

Auto dealers have always been committed to their neighbors. Today, they're stepping up to help first responders and frontline workers in challenging t...

In this Dealerware playbook learn fleet management strategies you can put into action today, plus how Dealerware drives profitability....

During our recent webinars on pickup & delivery best practices, we asked our auto industry audiences about demand for the service. Here's what we lear...

Dealerships are stepping up for their communities in times of uncertainty. Read how Dealerware helped one customer deliver peace of mind and some much...

Watch our webinar guide to launching pickup & delivery services at your dealership. Learn how to set up devices, employees and vehicles for out-of-dea...

A how-to guide on taking service operations to your customer’s driveway....

Like many businesses across the US and around the world, Dealerware is watching the spread of COVID-19 closely and thinking daily about the impact tha...

Whether you were unable to attend the event or simply didn’t have enough time to experience all of what the show had to offer (and there was A LOT),...

JD Power study shows Dealerware increases CSI scores for dealers while eliminating millions in costs....

Recently, JD Power published their 2018 SSI study, an annual report measuring customer satisfaction during the dealership sales experience. The resul...

Whether you were unable to attend the event or simply didn’t have enough time to experience all of what the show had to offer (and there was A LOT),...

Now that we are nearly halfway through 2018, let’s take a moment to recap and celebrate the Dealerware features and enhancements released this y...