In today’s automotive market, dealers are increasingly facing the dual challenge of rising vehicle costs and the significant risks posed when customers in possession of rental or courtesy program vehicles are involved in accidents without adequate insurance coverage. Without comprehensive insurance, the burden of vehicle repair or replacement falls back on the dealer, leading to substantial financial losses and operational disruptions. Addressing this issue is crucial for dealers to protect their investments, reduce unexpected expenses, and ensure customer satisfaction.
Protect your assets with vehicle telematics and GPS tracking.
Dealerware+ can safeguard your fleet with features like Mobile Check-in and Insurance Verification, which work together to prepare customers and dealers for upcoming appointments.
The Mobile Check-in feature works by sending customers a link via text message. After opening the link, the customer navigates through a quick and intuitive workflow that leverages scanning functionality to upload driver’s license and billing details. When it’s time to add insurance details, the Insurance Verification feature, powered by Axle, makes it easy for the customer to link and verify their insurance policy in seconds, without ever leaving the mobile web browser.
Plus, Dealerware’s user interface indicates whether the insurance details are valid or not and lets users view the full policy, taking the guesswork out of the process and providing dealers with peace of mind.
Replace manual processes with automation and save on operating costs.
Mobile Check-in replaces manual processes by auto-texting customers at the time of booking. By preparing for incoming appointments and eliminating calls to insurance companies, dealers can reduce operating costs and save time for Service Advisors. If you choose to text customers in preparation for their appointments manually, you can easily disable the automation from the web application.
What’s more, the Insurance Verification feature makes it easy to access and download the customer’s insurance policy, should any issues arise.
Mobile Check-in with Insurance Verification works with industry-leading service schedulers — the ultimate automation.
For dealers using web service schedulers like Xtime to support their fleet programs, Dealerware+ has you covered. Combining Mobile Check-in with Insurance Verification and web service schedulers allows dealers to take their hands off the wheel and let automation do the driving.
Dealerware+ offers a comprehensive solution to the challenges faced by automotive dealers in today’s market. By integrating features like Mobile Check-in and Insurance Verification, dealers can seamlessly validate insurance details, reduce manual processes, and enhance overall operational efficiency. With Dealerware+, safeguard your fleet, protect your investments, and focus on delivering an exceptional customer experience. Embrace the future of dealership management with confidence and ease.
